Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it and the choices you have.

1. Information We Collect

Information you provide

When you contact Zenithixs through our website contact form, email, phone or WhatsApp, request information, or use our services, we may collect information such as your name, email address, phone number, company name, the service you are interested in, project requirements, and any other information you voluntarily provide.

Automatically collected information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, operating system, pages visited, approximate location, referring pages, and website usage information.

2. How We Use Your Information

We may use information to

Respond to inquiries, communicate with you about projects or services, provide and improve our website and services, understand website usage, maintain security, prevent abuse, and comply with applicable legal obligations.

Business communication

If you contact us regarding a project or business inquiry, we may use the information you provide to communicate with you about your request and provide relevant information about our services.

3. Information Sharing

We do not sell your personal information

Zenithixs does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Service providers

We may share information with trusted service providers who help us operate our website, communications, hosting, analytics, security, or other business functions — for example, enquiries submitted through our contact form are stored securely using Google Workspace. These providers are expected to handle information only for the purposes for which it was provided.

Legal requirements

We may disclose information when reasonably necessary to comply with applicable laws, legal processes, governmental requests, or to protect the rights, safety, and property of Zenithixs, our users, or others.

4. Data Security

Protecting your information

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

No method is completely secure

Although we take reasonable steps to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore use appropriate caution when sharing information online.

5. Cookies & Similar Technologies

Website functionality

Our website may use cookies or similar technologies to remember preferences, understand website usage, improve performance, and provide a better user experience.

Managing cookies

Most modern browsers allow you to control or disable cookies through their settings. Disabling certain cookies may affect the functionality or experience of some parts of the website.

6. Data Retention

How long we keep information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, resolve disputes, enforce agreements, and meet applicable legal requirements.

7. Your Privacy Rights

Your choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or restriction of certain processing activities.

Contact us

To access, correct or delete your personal information, or to raise any privacy concern, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing certain requests.

8. Third-Party Websites

External links

Our website may contain links to third-party websites, services, or platforms. Zenithixs is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of external services before providing them with personal information.

9. Children's Privacy

Use of our website

Our website and services are intended for businesses and general audiences. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

10. Changes to This Privacy Policy

Policy updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any changes will be published on this page, so we encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or would like to exercise any of your privacy rights, please contact us:

Company
Zenithixs
Office address
11B Dixon Lane, Kolkata 700014, West Bengal, India
Office hours
Mon – Sat, 10:00 AM – 7:00 PM IST

We will respond to your query as soon as possible.

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